Welcome to Cayman Island Corporate Bank ("Bank," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you and Cayman Island Corporate Bank regarding your use of our banking services, including but not limited to deposit accounts, wire transfers, online banking platforms, mobile applications, and any other financial products or services offered by the Bank (collectively, the "Services").

By opening an account, accessing our website, using our mobile applications, or utilizing any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Services.

"Account"

Any deposit account, savings account, checking account, or other financial account established with the Bank in your name or on your behalf.

"Account Holder"

The person or entity identified as the owner of an Account, including authorized signatories for corporate accounts.

"Applicable Law"

All applicable statutes, regulations, ordinances, codes, rules, guidelines, and regulatory requirements of the Cayman Islands, including the Banks and Trust Companies Law, the Anti-Money Laundering Regulations, and the Proceeds of Crime Law.

"Business Day"

Any day other than Saturday, Sunday, or a public holiday in the Cayman Islands on which the Bank is open for business.

"Confidential Information"

Any non-public, proprietary, or confidential information relating to the Bank's business, operations, security procedures, or your Account.

"Electronic Banking"

Our online banking platform, mobile banking applications, and any other electronic means of accessing your Account or our Services.

"Personal Data"

Any information relating to an identified or identifiable natural person, as defined under applicable data protection laws.

"Service Charge"

Any fee, charge, or commission levied by the Bank for providing Services or maintaining your Account.

"Third Party"

Any person or entity other than you and the Bank.

"User ID"

The unique identifier assigned to you for accessing Electronic Banking services.

3.1 Eligibility Requirements

To open and maintain an Account with Cayman Island Corporate Bank, you must:

• Be at least 18 years of age (or the applicable age of majority in your jurisdiction);
• Have the legal capacity to enter into binding contracts;
• Provide true, accurate, current, and complete information as requested during the application process;
• Not be subject to any sanctions administered by the Cayman Islands government, the United Nations, the United States, the European Union, or other applicable jurisdictions;
• Not have been previously prohibited from using our Services due to violation of these Terms or applicable law;
• For corporate entities, be duly incorporated and in good standing under the laws of your jurisdiction of incorporation.

3.2 Know Your Customer (KYC) Requirements

In compliance with the Cayman Islands Anti-Money Laundering Regulations and international banking standards, you agree to provide:

• Government-issued photographic identification (passport, national ID, or driver's license);
• Proof of residential address (utility bill, bank statement, or official correspondence dated within the last 3 months);
• Source of funds documentation and wealth declarations;
• Corporate documentation (for business accounts) including certificates of incorporation, articles of association, registers of directors and shareholders, and corporate resolutions;
• Any additional documentation requested by the Bank for compliance, risk assessment, or regulatory purposes.

3.3 Account Approval

All account applications are subject to the Bank's approval. We reserve the right to:

• Reject any application without disclosing the reason for rejection;
• Request additional documentation or information at any time;
• Conduct background checks and verify information provided through third-party databases;
• Close or suspend accounts that do not meet our ongoing compliance requirements.

4.1 Account Security

You are responsible for maintaining the confidentiality of your account numbers, User IDs, passwords, PINs, security tokens, and any other access credentials. You agree to:

• Create strong, unique passwords not used for other services;
• Enable two-factor authentication where available;
• Immediately notify us of any unauthorized access or suspected security breach;
• Log out of Electronic Banking sessions when finished;
• Not share your credentials with any third party, including family members or employees.

4.2 Authorized Signatories

For corporate accounts, authorized signatories must be formally appointed by corporate resolution. The Bank may rely on the most recent authorization on file until written notice of revocation or change is received and acknowledged.

4.3 Account Statements & Reconciliation

Account statements are provided monthly or as otherwise agreed. You must:

• Review statements promptly upon receipt;
• Report any errors, discrepancies, or unauthorized transactions within 30 days;
• Failure to report within the specified period constitutes acceptance of the statement as accurate.

4.4 Dormant Accounts

Accounts with no customer-initiated activity for 12 consecutive months may be classified as dormant. Dormant accounts are subject to:

• Monthly maintenance fees as specified in our Fee Schedule;
• Escheatment to the Cayman Islands government after the statutory dormancy period (5 years) in accordance with the Disbursement of Uncollected Goods Law;
• Required reactivation procedures including updated KYC documentation.

4.5 Account Closure

Either party may close an Account upon written notice. The Bank may close or suspend any Account immediately if:

• We suspect fraudulent, illegal, or suspicious activity;
• You violate these Terms or applicable law;
• Required documentation is not provided upon request;
• The account maintains a zero or negative balance for an extended period;
• Regulatory requirements or court orders necessitate closure.

5.1 Deposits

All deposits are subject to:

• Verification and clearing periods (3-5 business days for checks, immediate for wire transfers);
• Availability schedules as mandated by the Cayman Islands Monetary Authority;
• Right to refuse deposits that violate our policies or applicable law;
• Currency conversion at rates determined by the Bank for foreign currency deposits.

5.2 Wire Transfers & Payments

Wire transfer requests must be submitted through authenticated channels. You acknowledge that:

• Wire transfers are generally irrevocable once processed;
• Cut-off times apply (2:00 PM EST for same-day processing);
• Intermediary banks may deduct fees from transfer amounts;
• The Bank is not responsible for delays caused by correspondent banks or incorrect beneficiary details provided by you;
• All international transfers are subject to screening against sanctions and watch lists.

5.3 Foreign Exchange Services

Foreign exchange transactions are executed at rates quoted at the time of transaction. Rates include a spread above interbank rates. Transactions over USD 100,000 require telephone confirmation.

5.4 Prohibited Activities

You agree not to use our Services for:

• Any illegal purpose, including money laundering, terrorist financing, or sanctions evasion;
• Transactions involving narcotics, weapons, gambling (unless licensed), or adult entertainment;
• Cryptocurrency exchanges or trading (unless pre-approved);
• Any activity that exposes the Bank to reputational, legal, or regulatory risk.

The Bank charges fees for services as detailed in our Schedule of Fees, available upon request and subject to change with 30 days' notice. Standard fees include but are not limited to:

• Account Maintenance: Monthly fees based on account type and average balance;
• Wire Transfers: Outgoing international wires USD 50-150 depending on currency and destination;
• Currency Exchange: Spread of 0.5% to 2% above interbank rates;
• Overdrafts: Not permitted; items presented against insufficient funds will be returned with a USD 35 return item fee;
• Dormancy: USD 25 monthly after 12 months of inactivity;
• Research/Archival: USD 50 per hour for retrieval of records over 2 years old;
• Legal Document Processing: USD 100 per document requiring legal review.

Interest rates on deposit accounts are variable and set at the Bank's discretion based on market conditions. Interest is calculated on daily balances and credited monthly or quarterly depending on account type.

7.1 Bank's Liability

The Bank's liability is limited to the direct, proven damages arising solely from our gross negligence or willful misconduct. We are not liable for:

• Losses caused by your failure to maintain security or follow prescribed procedures;
• Force majeure events including natural disasters, war, terrorism, government actions, or system failures beyond our control;
• Acts or omissions of correspondents, clearinghouses, or other third parties;
• Consequential, incidental, punitive, or indirect damages.

7.2 Your Indemnification

You agree to indemnify and hold harmless the Bank, its officers, directors, employees, and agents from any claims, losses, damages, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Services in violation of these Terms;
• Your violation of any law or rights of a third party;
• Any fraud or negligence by you or your authorized representatives;
• Any inaccurate information provided to us.

7.3 Dispute Resolution

Any dispute arising from these Terms or our Services shall be resolved through:

1. Negotiation: Good faith negotiations between senior executives for 30 days;
2. Mediation: If negotiation fails, mediation under the rules of the Cayman Islands Mediation Centre;
3. Arbitration: If mediation fails, binding arbitration in the Cayman Islands under the Arbitration Law (2012 Revision).

Both parties waive any right to participate in class actions. Judgment on the arbitration award may be entered in any court of competent jurisdiction.

Cayman Island Corporate Bank ("we," "us," or "our") is committed to protecting your privacy and maintaining the confidentiality of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our banking services.

This policy complies with the Data Protection Act (2017 Revision) of the Cayman Islands and applicable international data protection standards. By opening an account or using our services, you consent to the practices described in this policy.

9.1 Personal Information

We collect personal information necessary to provide banking services and comply with legal obligations:

• Identity Information: Full name, date of birth, nationality, passport number, national ID, photographs;
• Contact Information: Residential address, email address, telephone numbers;
• Financial Information: Bank account details, income sources, employment status, net worth, tax identification numbers;
• Transaction Data: Payment history, wire transfers, account balances, trading activity;
• Technical Data: IP addresses, device identifiers, browser type, operating system, login patterns;
• Biometric Data: Voice recordings for telephone banking verification (where applicable).

9.2 Corporate Information

For corporate clients, we collect:

• Corporate registration documents and certificates of good standing;
• Beneficial ownership information (ultimate beneficial owners with 10%+ ownership);
• Directors and senior officer information;
• Corporate structure charts and ownership hierarchies;
• Business activities and source of funds documentation.

9.3 Collection Methods

We collect information through:

• Account applications and onboarding questionnaires;
• Direct interactions (branch visits, telephone calls, email correspondence);
• Electronic banking platforms and mobile applications;
• Third-party sources (credit bureaus, corporate registries, public records);
• Automated monitoring systems (transaction surveillance, fraud detection).

We process your personal data for the following lawful purposes:

10.1 Service Provision

• Opening and maintaining your accounts;
• Processing transactions and wire transfers;
• Providing account statements and reporting;
• Customer service and support;
• Product and service development.

10.2 Legal Compliance

• Anti-money laundering (AML) and counter-terrorist financing (CTF) compliance;
• Sanctions screening and watch list monitoring;
• Tax reporting under FATCA, CRS, and other international agreements;
• Regulatory reporting to the Cayman Islands Monetary Authority;
• Compliance with court orders and legal process.

10.3 Risk Management

• Fraud prevention and detection;
• Credit risk assessment;
• Cybersecurity monitoring;
• Operational risk management.

10.4 Marketing

With your explicit consent, we may use your contact information to send you information about products, services, or events that may interest you. You may opt-out at any time by contacting us or using the unsubscribe link in marketing emails.

We maintain strict confidentiality of customer information. We do not sell your personal data. We may share information with:

11.1 Service Providers

Third parties that perform services on our behalf, including:

• IT infrastructure and cloud storage providers;
• Payment processors and correspondent banks;
• Legal and accounting advisors;
• Customer service centers;
• Credit reference agencies.

All service providers are contractually bound to maintain confidentiality and use data only for specified purposes.

11.2 Regulatory & Legal Disclosure

We may disclose information when required by law, including to:

• Cayman Islands Monetary Authority (CIMA);
• Financial Reporting Authority (FRA) for suspicious activity reports;
• Tax Information Authority for CRS/FATCA reporting;
• Law enforcement agencies with proper legal authority;
• Courts and tribunals in response to valid legal process.

11.3 International Transfers

As an international bank, we may transfer your data to jurisdictions outside the Cayman Islands for processing or storage. All international transfers are protected by:

• Standard Contractual Clauses approved by data protection authorities;
• Adequacy decisions recognizing adequate protection levels;
• Binding Corporate Rules for intra-group transfers.

We implement comprehensive technical and organizational measures to protect your data:

12.1 Technical Safeguards

• 256-bit AES encryption for data at rest and TLS 1.3 for data in transit;
• Multi-factor authentication for all electronic banking access;
• Firewalls, intrusion detection systems, and network segmentation;
• Regular penetration testing and vulnerability assessments;
• Secure data centers with physical access controls and redundancy.

12.2 Organizational Measures

• Staff confidentiality agreements and background checks;
• Role-based access controls limiting data access to authorized personnel;
• Regular privacy and security training for employees;
• Incident response procedures for data breach notification.

12.3 Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law:

• Active account data: Duration of account relationship plus 7 years;
• Transaction records: 7 years following transaction date (per AML regulations);
• Closed account records: 7 years after account closure;
• Marketing preferences: Until consent is withdrawn or 3 years of inactivity.

Our website and online banking platforms use cookies and similar technologies to enhance user experience and security.

13.1 Types of Cookies We Use

• Essential Cookies: Required for platform operation, security, and fraud prevention. Cannot be disabled.
• Functional Cookies: Remember preferences (language, accessibility settings) to enhance user experience.
• Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics, internal analytics).
• Security Cookies: Detect malicious activity and prevent fraud (Cloudflare,rate limiting).

13.2 Cookie Management

You can manage cookie preferences through your browser settings. However, disabling essential cookies may prevent you from accessing online banking services. We do not use cookies for behavioral advertising or tracking across third-party websites.

Under the Cayman Islands Data Protection Act, you have the following rights regarding your personal data:

14.1 Right of Access

You have the right to request a copy of the personal data we hold about you, subject to verification of your identity and applicable exceptions (e.g., data subject to legal professional privilege).

14.2 Right to Rectification

You may request correction of inaccurate or incomplete personal data. For certain changes (e.g., name changes), we may require supporting documentation.

14.3 Right to Erasure ('Right to be Forgotten')

You may request deletion of your personal data where:

• The data is no longer necessary for the purposes collected;
• You withdraw consent and there is no other legal basis for processing;
• Processing is unlawful.

This right is subject to our legal obligations to retain certain records (e.g., AML records must be kept for 7 years).

14.4 Right to Restrict Processing

You may request that we restrict processing of your data while we verify accuracy or consider objections.

14.5 Right to Data Portability

You have the right to receive your data in a structured, commonly used, machine-readable format and to transmit it to another controller.

14.6 Right to Object

You may object to processing for direct marketing purposes or where processing is based on legitimate interests.

14.7 Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer at the address below. We will respond within 30 days of receiving a verified request.

If you have questions about these Terms or our Privacy Policy, or wish to exercise your data protection rights, please contact us:

Complaints

If you are unsatisfied with our handling of your personal data, you have the right to complain to the Cayman Islands Ombudsman or the relevant supervisory authority in your jurisdiction.

Changes to This Policy

We may update these Terms and our Privacy Policy periodically. Material changes will be notified via email or prominently posted on our website. Continued use of our services after changes constitutes acceptance of the revised terms.